Call us on: 01924 664 510

Any client that instructs Batley Law in relation to a visa application, asylum claim, appeal or judicial review case, can expect of the following:

Accredited Advisers

All of our expert lawyers (from our Solicitors through to our paralegals and trainees) are all accredited by the Law Society Immigration and Asylum Accreditation Scheme. This means that our team have undertaken exams and tests to ensure that their knowledge of immigration law is accurate and up-to date. We also arrange regular training for our team to ensure that we stay abreast of changes in the law, and Home Office guidance.

Passionate about
our Work

Our lawyers will work hard to understand your needs and objectives. We do not a ‘one size fits all approach’, because we understand that every client and every case is different. You will therefore receive specific and tailored advice focused on your objectives.

Specialist Quality Mark

Batley Law is proud to hold a Legal Aid Specialist Quality Mark, following a rigorous and thorough audit in November 2018. This demonstrates that we have efficient and professional office practices and procedures.

Tailored Advice

Our lawyers will work hard to understand your needs and objectives. We do not a ‘one size fits all approach’, because we understand that every client and every case is different. You will therefore receive specific and tailored advice focused on your objectives.

Multi-Lingual

English not your first language? Not a problem. Some of our lawyers are fluent in Arabic, Farsi, Dari, Kurdish Sorani, Urdu and Punjabi. For any other languages, if you feel that you are unable to properly convey your instructions or receive advice in English, we are more than happy to arrange an interpreter for you. We work closely with a number of local interpreting agencies and have access to more than 60 language interpreters.

Complaints

At Batley Law Ltd, we try to provide the best possible service to our clients and in order to do this we need to know from you if you feel dissatisfied with any aspect of the service you receive. We recognise that occasionally you may wish to raise concerns about the service you have received.  Should you have any complaint about any aspect of our service or our charges, in the first instance we suggest that you raise these with the person dealing with your case.

Alternatively, if you wish to raise a formal complaint, you can do so by emailing on complaints@batleylaw.co.uk , or in writing to our Managing Director at Batley Law Ltd, Titan Business Centre, Park House, Bradford Road, WF17 9PH. If at the conclusion of our complaints process you are not satisfied with the outcome you can ask the Legal Ombudsman (address PO Box 6806, Wolverhampton WV1 9WJ, website www.legalombudsman.org.uk, telephone 0300 555 0333) to consider the complaint.  The Legal Ombudsman will expect you to have given your lawyer a chance to resolve your complaint before it will get involved. Normally, you will need to bring a complaint to the Legal Ombudsman no later than twelve months after you discovered the problem and within six months of receiving a final written response from us about your complaint. Thank you for your instructions and we hope we can deal speedily and effectively with your case.

Get in touch to find out how we can help you

CONTACT US
The Law Society - Immigration & Asylum

Batley Law Limited is a Company registered in England and Wales. Registered Number: 11443317. VAT Number: 300164172. Batley Law Limited is authorised and regulated by the Solicitors Regulation Authority. A list of the names and professional qualifications of our Directors is available from our Registered Office: Titan Business Centre, Bradford Road, Birstall, WF17 9PH.

Privacy Policy | Copyright © 2021 · Authorised and regulated by the Solicitors Regulation Authority of England and Wales with registered number 650126 | Companies House registration number:11443317

Website by PS Website Design